Refund Policy

LUMINA provides its clients with services and not products, therefore no tangible item can be refunded. But since our main concern is client satisfaction and we respect the effort that our teams put in any project from consultation to completion, we have studied few cases that a substitution of refund might be taken into consideration from our side:

  • Our clients' trust mean the world to us, and we proudly deliver the best services and results, that's why any plan and service that is already delivered cannot be refunded.